NoteSpace offers GPs secure off-site record storage and easy access to patient records. As well as releasing space for practices to use for additional consulting rooms or alternative revenue generating activities, noteSpace also meets CQC requirements for records storage security standards.



  • Staff training and support on hand to ensure teams are able to take full advantage of noteSpace features

  • Records are collected, catalogued, barcoded and boxed at a time to suit the Practice

  • Weekly pick-up and delivery of new and requested records

  • Secure off-site record storage for Lloyd George and paper records

  • Easy-to-use software to manage flow of records from storage to the Practice

  • Digitisation option available, digitise your records over a period of time to spread costs


Improved security against fire, flood and theft
Fully compliant with CQC requirements for records management
Quick and easy access to patient records on demand
Increase space for GPs that can be used for revenue generating activities
Improve patient facilities such as easier patient access, waiting areas and treatment availability by releasing space
Improve environment for practice staff

With many investments you have to wait a long time to see the benefit, but with noteSpace the benefit is realised straight away.

Neil Carter

Practice Manager, Cherrymead Surgery

We now have an additional three consulting rooms because we signed up to noteSpace.

Catherine Bateman

Practice Manager, Lion Health Surgery


How long does it take to remove the Lloyd George records from a practice?

Each engineer on-site can remove up to 1,000 sets of notes per day. In most cases, this is usually done within a day.

Can records be ‘cleared down’ out of practice hours?

The noteSpace service can be tailored to suit practice needs. In many cases this is done on a Saturday, although weekday or early morning clear downs are also possible.

Is noteSpace only suitable for GPs?

noteSpace can be used by any organisation that stores records including hospitals, accountancy firms and legal practices.

Can urgent requests for records be dealt with?

The scan-on-demand service delivers an electronic copy of the record back to the practice within four hours. A courier service to return paper records can also be organised.

How many records need to be retained on-site?

Practices can choose how many records are kept on-site. All non-summarised records need to be kept by the practice until they have been summarised.

Once an order is placed, is there a long wait to remove records?

After an initial visit, records can be removed at the earliest convenience.

Where are the physical records stored?

Records are stored in the regional storage facilities of our partner Box-it. For more information please visit our Information Governance or GDPR page.

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Let us help you get started with noteSpace. Request a quotation based on your Practice list size.

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  • Off-site storage of paper records, freeing up space in your Practice
  • Collection and cataloguing of all paper records
  • noteSpace software to recall and return records as needed
  • Training provided
  • Full support whenever you need it
  • High-quality service, recommended by Practices
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noteSpace Digital

  • noteSpace Digital
  • Digitisation of paper records
  • Options to digitise over time
  • Collect, store and digitise new registrations
  • Option to shred following digitisation, or continue to deep store
  • Follow-on service available to collect, store and digitise new registrations after initial contract
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