iGPR Premium features a suite of reports to help Practices with many time-consuming tasks which often are provided by GPs at no cost.

We've collaborated with NHS England, the Department of Work & Pensions and our many GP customers to offer the most useful tools to help Practices cut through their heavy workload.



  • Record screening report for reviewing records prior to granting a patient online access. Developed in collaboration with NHS England's Patient Online team

  • DWP reporting makes quick work of forms requiring no paper administration

  • Immediate and friendly support from our team, whenever you need it, via phone or online chat – we're here to help

  • Save reports for further work later, or for review by another member of staff

  • Regular updates and new reports added at no additional cost

  • Available to use on all workstations in the Practice


Gain confidence when sharing your patient information securely
Fully digital processes reducing workload for practice staff
Available to all staff in the practice for easy workflow
Assist with GDPR compliance by removing sensitive and third party data from reports. Powerful redaction tools make reviewing and redacting easy

Thank you for your call today. Just wanted to say that the training and information you gave regarding iGPR will be extremely useful and beneficial in minimising the workload! You were particularly patient and clearly explained how to use the system and took the time to give comprehensive details about other reports received which was very considerate. Thanks again for your patience and I will certainly be in touch if I have any other queries.

Karen McCormack

Cholmley Gardens Surgery

Many thanks for your assistance earlier today.  As a first time user of the system, it was nice to see how simple and effective the automated process is.  Reassuringly, full control of a medical record can be kept and redaction (further than that already done) can be applied at all phases. A simple system that I will adopt into the practice, saving time and money.

Andy Winks

St. Clements Partnership

I was surprised how easy it is to use iGPR and, obviously, a huge time saver, therefore saving the surgery money. I am happy to recommend it to other surgeries. It appears to tick all the boxes regarding patient security.

Jacqueline Choules

Ashville Surgery

Quite a nifty bit of kit!  I’m no longer spending time queuing up at the post office. A lot quicker that our current process, it’s fantastic and the training was also fantastic.

Vickie Dale

Kingsthorpe Medical Centre


What is your background?

We have more than 25 years of experience in IT for Primary Care - creating and delivering market leading software & service solutions used by thousands of GP Practices.  The daily challenges faced by GPs is always at the focus of what we do.
Learn more about our founder Guy Bridgewater and his background supporting GPs for more than 25 years on our about page.

How does redaction work in iGPR?

iGPR's redaction technology automatically redacts information about third parties who are not the patient and information that could be harmful to the patient if disclosed.  The tools within iGPR makes it easy to make further redactions where necessary and depending on the purpose of the request.

iGPR will redact coded entries, free-text and attachments.

What security measures are in place with iGPR?

The iGPR data-centre is hosted within the NHS HSCN private network.  For end-to-end reports, all patient data is encrypted when processing the report and during transmission using NHS-approved encryption technology.

Do you retain any patient information?

We do not retain or store any patient information and we are not a data controller for patient information.  

For end-to-end-reports, we are a data processor.  Any patient information is cleansed from our system following successful delivery to the requesting organisation, leaving only audit information.

How do I know if the patient has given their consent?

For electronic insurance reports, the patient's consent form will be included with the request.  The software prompts you to review and accept their consent before you may process a report.

For reports received in paper, you should review the paper consent form enclosed with the request.

Will I be given training on how to use iGPR?

Certainly - our support team are here to answer your queries and provide training daily from 9-5.30pm Monday - Friday. You can also get in touch by email, web-chat or any of our social channels.

Will it work with our clinical system?

iGPR works with all the major clinical systems in the UK.

Can this product be purchased as a group?

Yes. We have a number of GP groups, Federations, CCG's and CSU's who have purchased iGPR Premium for their practices. Please contact us for details and pricing.

Which bodies and organisations were consulted with on the development of the product?

We have consulted with Legal & General, the BMA, RCGP, ABI and the ICO on the development of the product.

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iGPR Premium

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iGPR Basic



  • Improve compliance with GDPR
  • Receive electronic requests from our connected Insurance partners and process insurance requests received in paper
  • Process detailed, redacted medical reports and Subject Access Requests
  • Secure encrypted delivery to requesting third parties
  • No paper processing
  • Training and full support
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iGPR Premium



  • Improve compliance with GDPR
  • Record Screening for Patient Online Access
  • DWP Reporting
  • Updates and new reports added regularly
  • Can be used on unlimited number of workstations in the Practice
  • Unlimited training and full support
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